• View the 'document source' using Netscape, and look at the coloration of the tags. Very frequently, this will help you determine what is wrong.
• Compare your tag to this standard tag; do they compare?
  <IMG src="http://xxx.fxweb.com/v2-trackrun.cgi?userid=A12345">
• Did you use a capital letter in your user ID?
• Are there any line breaks within the tag? If a link break or space occurrs where there should be none, this will cause the tag to fail.
• Are you referencing the correct hostname? See our configuration information.
• Miscellaneous typos: Verify that you have not made any simple syntax errors in the tag.

Q: How do I add the tag using my HTML editor?
The short answer: Don't even try. In our experience, we've found that most HTML editors are very difficult to use when it comes to tags such as ours. We recommend first designing your page with your HTML editor, then saving it to a file. Finally, load this file into a simple text editor such as Notepad or Simpletext and then add the WebTracker tag.

Netscape Composer (4.0) can be a little tricky, however, as it will strip out the image tag if you attempt to re-edit the page. Follow these simple instructions to add the tag:

• Click the 'image' icon on the toolbar to bring up the "add image" dialog.
  
• Enter your image URL (e.g. http://xxx.fxweb.com/v2-trackrun?userid=XXXXXX) in the textbox probided.
  
• Check the box "Leave image at original location".
  
• Specify other options as needed, such as the height (31) and width(88) of the image.